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Terms of sale

This page offers a straightforward summary of the general terms of sale for Persian rugs, kilims, textiles and Persian handicrafts presented by Shahmansouri Persian Rugs.

Our approach remains that of a real family shop: first we look carefully at the piece, then we clarify availability, characteristics, condition and the practical terms of purchase.

Purchases in the shop or at a distance

Products may be purchased directly in the shop or, when agreed, at a distance.

For orders not concluded in person, the practical details are confirmed before the purchase is finalised, with attention to the type of item and its destination.

Availability and product details

Many rugs and handmade objects shown on the website or in the shop are one-of-a-kind pieces or available only in limited quantity.

Before purchase, information is provided as clearly as possible regarding availability, measurements, condition, materials, origin and the general characteristics of the piece.

Photographs and colour perception

Photographs are intended to represent each product as faithfully as possible.

Even so, colours, reflections, brightness and general perception may vary depending on light, screen settings and the way the piece is viewed.

Prices, availability and payment

Prices, availability and payment arrangements are confirmed before the purchase is concluded.

For unique pieces, for products already under discussion with other customers or for items that require an additional check, final confirmation is always given before the sale is closed.

Returns, refunds and delivery

For distance purchases, the relevant information can be found on the page dedicated to returns and refunds.

For shipping, delivery, store pickup and logistical confirmation, you may also refer to the shipping and delivery page.

Business details

Shahmansouri Persian Rugs
Stradone Arcidiacono Pacifico 14, 37121 Verona, Italy
VAT number 02290280235
Email: shahmansouri@tiscali.it
Phone: +39 045 801 3280

Contacts

If you would like to clarify availability, product condition, purchase arrangements or any other practical point before final confirmation, you may contact us directly.